Wielded Privacy Policy

Effective Date: 01 November 2023

1. Introduction

Welcome to the privacy policy of Wielded, a brand of Wandering Studio Pte Ltd ("Wielded," "we," "us," or "our"), committed to protecting the privacy and security of our users' ("you" or "your") data. We understand the importance of privacy in the digital age and strive to uphold transparency and trust in all our data-handling practices while empowering your productivity.

2. Information We Collect

Wielded gathers information to deliver and improve our services. The data we collect includes:

  • Personal Information: Name and email address
  • Usage Information: Chat histories generated while using our services
  • Cookie Data: Information on how you use our website to facilitate a seamless user experience

3. How We Use Your Information

The information we collect is integral to delivering excellence. Here’s how we use it:

  • Service Improvement: To understand user needs and enhance the functionality of our services
  • Marketing: To provide you with updates and promotions that might interest you
  • Analytics: To understand service usage patterns and trends
  • Customer Support: To address issues and offer personalized support

4. Information Sharing and Disclosure

Wielded respects your privacy and only shares your information with third parties when necessary, such as:

  • Payment Processors: To facilitate secure financial transactions
  • Advertising Partners: To deliver relevant ads that enhance your Wielded experience
  • Cloud Service Providers: To securely store data in encrypted databases We ensure that all third parties adhere to stringent security and privacy standards.

5. Information Security

We take your data security seriously and store information in encrypted databases with restricted access to authorized personnel. Although no system is infallible, our proactive measures aim to protect against unauthorized access, disclosure, alteration, or destruction of your personal information.

6. Your Rights

As a user, you are entitled to:

  • Inquire: Learn about the data we hold about you
  • Rectify: Update incorrect or outdated personal information
  • Delete: Request deletion of your personal data in accordance with legal constraints

Please contact us should you wish to exercise any of these rights, and we will assist you promptly.

7. Contact Us

Should you have any queries about our privacy policy or your personal information, reach out to us at:

  • Email: legal[at]wielded.com

8. Changes to This Privacy Policy

Any changes to our privacy policy will be posted on our privacy policy page. We encourage you to review this page periodically to stay informed of how we protect your data.

9. Agreeing to Our Privacy Policy

By accessing or using our services, you acknowledge and agree to the terms outlined in this privacy policy. If you do not agree, please discontinue use of Wielded’s services and website immediately.

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